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How do I return an item?
When returning pj's which are too big:
Please try them on, or have the individual they were purchased for try them on before requesting an exchange or refund. Because Footed Pajamas are one piece garments, they appear deceivingly large when not being worn. This is due to the feet creating a false appearance of added length, and the overwhelming visual effect of a one piece garment. Since Footed Pajamas are smaller than they appear, it is essential to try them on before ordering a size smaller - as this will likely result in receiving a pair of pj's which are too small.
Please note: The return process MUST be completed no later than 21 days after your order was received, after which time period all sales become final!
*Winter Holiday Returns: Orders placed at the end of November 2018 and all of December 2018 will have until January 31st, 2019 to begin the return process.
Please begin the return process by filling out the form below!
Your next set of instructions will be posted on the following page! Please fill out the form to continue...
Request RMA Form